Projects

Thoughtful LLM integration, strategic design, and prompt engineering that transformed a legacy IVR experience into a smarter, revenue-driving system.

In the role of building the bot, my knowledge of the functionality of the platform led me to redesign how the intent was captured.

Researched and found problem areas in education to create SMS chatbot assistant for post-secondary schools to increase enrollment.

Helps small business owners keep new and existing customers updated on covid-19 practices.

Created a responsive, trustworthy website and designed a more efficient donation process.

Mobile/smartwatch app that provides a quick way to alert authorities and loved ones in times of danger.